The Slaask Account
- Having trouble signing in to Slaask
- Introducing One-and-done KPI
- Hiding the contact form in delayed chat mode
- Live-conversation continuity via email
- Removing a team member from Slaask
- Engaging proactively with your leads/customers
- Understanding the trigger conditions
- Triggering messages to your leads/customers who come from specific traffic sources
- Defining how to route your leads’ and customers’ live inquiries
- Defining a maximum number of “concurrent chats” for each team member
- Understanding the “waiting line” system
- Configuring notifications (Checklist)
- Adapting live chat to your multilingual website
- Triggering messages to any group of your leads/customers
- Customizing your images/avatars
- Using the marketing automation feature
- Automatically connecting your external requests to appropriate team members
- Using the pre-chat feature
- Using surveys
- Customizing your Slaask livechat
- Configuring canned responses on your Slaask account
- Using languages written RTL (right to left)
- Prefixing messages from a visitor with @channel
- Enabling Slack notifications when using Slack on web browsers
- Enabling Slack notifications when using Slack as an app
- Understanding trigger priorities
- Receiving inquiries from your customers and leads when Slaask is in delayed chat mode
- Disabling your company chat bot
- Inserting dynamic customer data into messages
- Welcoming your leads and customers
- Reviewing all conversations from your Slaask account
- Customizing your favorite chat background
- Using Slaask analytics
- Understanding the Pop-up interface
- How easy is it to customize my Slaask widget?
- Logging to the Slaask account
- Understanding your chat bot’s behavior according to the live chat status
- Setting up scheduling for your business’s status
- Controlling your live chat status
- Understanding docked and undocked web browser live chat
- Managing your business’s status with scheduling
- Setting up a chatbot for my company
- Understanding the feature “Your Bots”
- Uploading an MP3. Activated as a notification sound on your lead’s/customer’s end
- Including your lead/customer’s path (URL) throughout the conversation
- Showing/Hiding Slack user pictures to/from leads/customers
- Choosing ‘IP address’ or ‘Browser’ geolocation
- Plugging your ticketing system into Slaask
- Deleting a widget