Slaask from Slack
- Adding a hyperlink in a live chat message
- Purging the conversation history
- Pulling your lead or customer information right inside Slack
- Changing your Slaask channel names manually
- Removing notifications from the Slackbot
- Automatically detecting your team members’ presence
- Finding email addresses collected via Slaask
- Sharing files with your leads and customers
- Using Video Chat and Screensharing with my leads and customers
- Exporting chat transcripts to your leads and customers
- Using Slaask commands
- Formatting text
- Creating attachments from URLs (unfurling)
- Categorizing conversations with tags
- Storing conversation histories in #slaask-channel
- Using Message Menus
- Using canned responses on Slack
- Posting a canned response quickly
- Configuring notifications of your Slack account
- Pushing a name/email/etc. form to your leads
- Adding a dynamic hyperlink in a live chat message
- Pushing nice links into your live chat
- Inviting a team member to join a conversation
- Displaying a personal avatar inside the conversation
- Making a temporary modification to your widget’s schedule
- Managing your team’s availability for live chat using Slaask commands
- Reviewing all conversations from Slack
- Identifying your leads’ and customers’ devices
- Displaying your role in the live chat
- Making Slaask work with archived channels
- Closing channels on accident
- Closing/Archiving Slaask channels
- Replying to your leads and customers
- Using emoticons and emoji
- Sharing images from admin side
- Editing or Deleting posts
- Making your chats emotional with GIFs
- Taking a screenshot
- Understanding the difference between /close and !close
- Hiding internal chat from your leads/customers